Children's Boutique

I found the suit/dress I want but it wont let me order the size I want? Thats because that particular size is out of stock. Check back frequently for when it may reappear...Most all items are kept in full stock, however sometimes manufacturers run out of sizes and cannot guarantee when we will receive them. When this happens we quickly take the size off.

I dont understand how to measure for a suit? Will a 12Month fit my 12 month old baby? We have never seen your baby and do not know if he is big or little for his size. You must measure for the correct sizing. To measure the OUTSEAM, you measure from hip to ankle. An easy way to do this is to just take a pair of their pants, lay them flat and measure. To measure the INSEAM, measure from crotch to ankle.Sleeve length is from the outer shoulder to wrist.

What happens if I get my suit or dress and it doesn't fit? What if I need a different size? As stated on our return policy, you may return an item that does not fit within 15 days of the postmarked date. It may NOT be washed, worn, or missing ANY tags..You will be credited the amount plus tax MINUS the shipping charges.Please remember you MUST include a copy of receipts that were in your box as we shred our records immediately for your protection. If we dont have the credit card info, we cant credit your account. If you need a different size, please call us and verify that we have your size in stock. You will be given the option of being recharged and shipped the correct size and your refund hinges on when we get your items back and all policies followed. Or you may simply send back the wrong size like the above with a note and we will reship the correct item charging you only shipping and handling.

I need to order my baby shoes and do not know what size to order? Simply measure his foot with a tape measure or ruler and send us an email with this measurement. We will do the same with the shoes and tell you what size you need for the best fit.

I saw an item last week and really want it but now its gone? Thats because it is now sold out and deleted from our inventory.

How long will it take to get my order? Ground shipping is 7-10 days. Priority shipping is 2-4 days. Express is guaranteed 2 day. We do NOT do overnight shipping. Your order is processed on the day we receive if before 5:00 p.m. California time. It does not ship until the next morning.

I placed my order this morning and it still says pending 3 hours later even though I requested priority shipping? And my card has been charged? Your order is processed the day it is received. However all shipping and tracking labels are printed after our retail store closes, therefore your order will not be approved and show tracking numbers on your end until the following morning.

You charged me tax and I live in a no state tax? California has three methods of determining tax. 1. You purchase and take possession of a product at a Brick-and-Mortar Store. The tax rate is based on the location of the brick and mortar. 2. If you or an employee physically deliver your product to a customer in another tax district the tax charges for the product are at the rate of the customer's district whether it is higher or lower than the companies tax district. EXAMPLE, I bought a truck load of lumber to build my storage shed in a neighbooring county with a tax rate of 7.75% and had them physically deliver it to me via their COMPANY TRUCK. They could only charge me 7.25% (our rate). Had I taken possession of it there I would have been charged 7.75%. 3. If your company or an employee of a company sell an item that is shipped by a COMMON CARRIER such as USPS mail, FedEx, or UPS the customer's tax rate is based on the Company's physical location. Thus our internet sales are based on the Company's Origin NOT the customers destination.

I live in New York and have been calling all morning and keep getting an answering machine? Thats because we are in California and open during the hours of 8:00 a.m. to 8:00 p.m. OUR time. We will return your call as soon as we open. This is a physical store and from time to time you may possibly get an answering machine if we are busy with customers. Please leave a message as we WILL get back to you within the hour usually much sooner. You may always email us as we do check emails and orders every hour on the hour during business hours.

You charged me and I received my Shipping Confirmation number but the post office says they are still waiting for the package. It has been a week. Why has it not shipped? It is shipped the same day your confirmation says it was. However, we use a delivery confirmation and not a tracking number...This number will only show when it was delivered and the address it was delivered too. Please keep in mind if you requested ground shipping, it will take on average 10-14 days depending on where you live and the time of year....Please do not call us because it hasnt arrived in 5 days. It can and will average 14 days depending on where you live. Holidays have slower shipping times.. If you requested priority and it has been more than 4 days, PLEASE contact us so we too can keep an eye on the package...Although we are not responsible for sometimes slower shipping times through the common carriers, we like to keep an eye on the package if they do not arrive in a timely manner.